Privacy Policy

Last updated: May 21, 2026

JHome Technology Co., Ltd. (“we”, “us”, or “our”) operates the website jhometech.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site or contact us.

1. Information We Collect

We collect information you voluntarily provide to us when you:

Fill out our contact form (name, email address, company name, message content)
Contact us via email at zoe.wang@jhometech.com
Contact us via WhatsApp or phone
Submit an inquiry or request a quote

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide quotes
To communicate with you about our products and services
To improve our website and customer service
To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We process your data based on:

Consent: When you submit a contact form, you consent to us processing your data to respond to your inquiry
Legitimate interests: We may use your data for our legitimate business interests, such as responding to your requests and improving our services

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. Typically, inquiry-related data is retained for 2 years.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website (e.g., hosting provider SiteGround), subject to confidentiality agreements.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area, you have the following rights:

Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data to another service
Right to object: Object to our processing of your data

To exercise any of these rights, contact us at: zoe.wang@jhometech.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our site uses SSL/TLS encryption.

8. Cookies

Our website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings. Essential cookies are required for the site to function properly.

9. International Data Transfers

Your information may be transferred to and processed in China, where our company is based. When transferring data from the EEA, we ensure appropriate safeguards are in place through standard contractual clauses.

10. Third-Party Services

Our website uses the following third-party services that may process your data:

Google Analytics: Tracks anonymous usage statistics
Google Ads: Manages advertising campaigns
WhatsApp: For direct communication

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

12. Contact Information

For questions about this Privacy Policy or to exercise your data rights, contact us at:

JHome Technology Co., Ltd.
No.210 Xinzhou Road, Xinwu District
Wuxi, Jiangsu, China
Email: zoe.wang@jhometech.com
Phone: +86 15358079800